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Store Terms and Conditions

 

Welcome to our website.

If you continue to browse and use this website,
you are agreeing to comply with and be bound by the following terms and
conditions of use, which together with our privacy policy govern Cheshire
Gun Room’s relationship with you in relation to this website. If you disagree
with any part of these terms and conditions, please do not use our website.
 
The term ‘A K Gundog Accessories Ltd’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Bellshire Accountancy Ltd any further information required please email us at sales@gundog-equipment.co.uk
Our company registration number 14114865. The term ‘you’ refers to the
user or viewer of our website.
Please be aware the following terms & conditions are for web sales
only.

 
Terms of Use
 

The use of this website is subject to the following terms of use:  For terms
relating to specific points please see that provision;
 
1.       GENERAL
 
1.1     The content of the pages of this website is for your general
information and use only. It is subject to change without notice.
 
1.2     This website uses cookies to monitor browsing preferences.

 

1.3     Neither we nor any third parties provide any warranty or guarantee
as to the accuracy, timeliness, performance, completeness or suitability of
the information and materials found or offered on this website for any
particular purpose. You acknowledge that such information and materials
may contain inaccuracies or errors and we expressly exclude liability for
any such inaccuracies or errors to the fullest extent permitted by law.
 
1.4     Your use of any information or materials on this website is entirely at
your own risk, for which we shall not be liable. It shall be your own
responsibility to ensure that any products, services, or information available
through this website meet your specific requirements.
 
1.5     This website contains material which is owned by or licensed to us.
This material includes, but is not limited to, the design, layout, look,
appearance, and graphics. Reproduction is prohibited other than in
accordance with the copyright notice, which forms part of these terms and
conditions.
 
1.6     All trademarks reproduced in this website, which are not the property
of, or licensed to the operator, are acknowledged on the website.
 
1.7     Unauthorized use of this website may give rise to a claim for
damages and/or be a criminal offence.
1.8     From time to time, this website may also include links to other
websites. These links are provided for your convenience to provide further
information. They do not signify that we endorse the website(s). We have
no responsibility for the content of the linked website(s).
 
1.9     Your use of this website and any dispute arising out of such use of
the website is subject to the laws of England, Northern Ireland, Scotland,
and Wales.

 

1.10   Should you wish to include a link to our website from your own,
express written permission must be obtained first from A K Gundog
Accessories Ltd.  By displaying a link to our website from your own you are
agreeing to abide by the following;
 
2.       PRICING & PAYMENT
 
2.1     
 
2.2     To the best of our knowledge, all prices herein are correct.  Should
an item be displayed with incorrect price we reserve the right to correct this
within a suitable timeframe and to not supply any item sold with an
incorrect price.  Prices should be always considered an “Invitation to Treat.”
 
2.3     Once an order has been placed you will receive an automatic email
confirming your “Offer to Buy.”  Once this has been accepted you will
receive a second email confirming your order and accepting your “Offer to
Buy.”  A payment received WILL NOT be considered as A K Gundog
Accessories Ltd accepting an “Offer to Buy.”
 
2.4     Payments are taken automatically at check out.  A payment should
not be taken as A K Gundog Accessories Ltd accepting your “Offer to Buy.”
See 2.3.
 
2.5     Goods shall only be dispatched when payment has been received in
full.
 
3.       DELIVERY
 
3.1     From receiving your order we aim to deliver within 5-7 working days

 
3.2     In the instance that delivery will take longer, you will be notified.
 
3.3     International orders are usually delivered within 28 days.
 
3.4     If an items packaging is damaged upon delivery, it must be signed for
as “Damaged Packaging and Unchecked.”  If an item is not signed for as
damaged and then ends up being so, A K Gundog Accessories Ltd will
assume that the damage was done after delivery.
 
3.5     If an incorrect item is delivered and it is found to be the fault of A K
Gundog Accessories Ltd will cover the cost of returning the item, whether
that be having the customer send the item and refund the postage or
having the item collected.
 
3.6     For international orders delivery cost may be calculated at the time of
dispatch. Additional charge may be levied.
 
4.       RETURNS AND CANCELLATIONS
 
4.1     Customers that wish to cancel their order and return goods must
notify A K Gundog Accessories Ltd in writing (email, letter) within 7 working
days of receiving them.  Goods must then be returned to A K Gundog
Accessories Ltd within 21 days at their own expense.
 
4.2a   If you are returning goods for any other reason than they are faulty,
we would ask you comply with our returns policy in clause 4.1 above. Items
must be returned to us within 7 days of delivery, for a refund the items must
be received by us unopened and in a saleable condition.

 

4.2b Once goods have been received and providing, they are in an AS
SOLD state as determined by A K Gundog Accessories Ltd, a full refund
will be made within 28 days.
 
4.3     Any customer who wishes to cancel an order before delivery must
inform A K Gundog Accessories Ltd at their earliest convenience.  If an
order has already been dispatched but not delivered the customer can
refuse to accept delivery and the goods will be returned to us.  However, if
an item has been dispatched before cancellation the delivery charge will
not be refunded.
 
4.4a   Faulty goods; in the event of goods becoming faulty the customer
should inform A K Gundog Accessories Ltd immediately in writing (email,
letter) and return the goods at once at their own cost for repair or
replacement.  See section 6 for more information.
 
4.4b In the unlikely event that goods are faulty on arrival the customer must
make A K Gundog Accessories Ltd aware within a reasonable time and be
able to prove that the goods were delivered in this state.  Once this has
been established, we will then decide on the best course of action.  This
can include, but not limited to, posting the item back to us and refunding
the cost or having the item collected by courier.
 
4.5     CD’s, DVD’s and Computer software are not eligible for refund.
 
4.6     Special Order items or Made-to-order items that require a deposit at
time of ordering cannot be cancelled or refunded at any time.
 
4.7     Warranties are non-transferable.

4.8 A 10% Surcharge / Restocking Fee is added to any items customers

order incorrectly and want to change
 
5.       AVAILABILITY

 
5.1     We do endeavour to keep most products in stock.  If an item is not in
stock you will be notified after receiving your automatic email confirming
your “Offer to Buy” (See 2.3) and further instructed on how the sale can
proceed and how long we expect any delays to last.  Should you wish to,
you can cancel your order at this stage. See 4.3
 
6.       FAULTY GOODS
 
6.1     Goods that are delivered faulty must be proven so and A K Gundog
Accessories Ltd must be notified immediately by in writing (email, letter)
and returned within 7 days of receipt. Should this be the case then the
customer shall be entitled to either a repair, replacement, or full refund.
 
6.2     Goods that develop a fault after purchase may be returned for repair
in the first instance and possible replacement in the second. 
 
6.3     A K Gundog Accessories Ltd is entitled to repair or replace any item
within a reasonable time frame.  A reasonable time frame will depend on
multiple factors.  These are; Item, Fault, Availability of Spare parts, Country
of Origin of Item.
 
7.       WAIVER
 
7.1     If you breach these Terms of Sale or the Returns Policy and we take
no action, we will still be entitled to use our rights and remedies in any
other situation where you breach the Terms of Sale or Returns Policy.
 
8.       INVADILITY

 

8.1     In the event that one or more of the terms set out in these Terms of
Sale is held to be invalid by a competent authority, the remaining terms
shall continue to have effect and you will still be bound by them.
 
9.       PRIVACY
 
9.1     Personal information, such as your contact details, that you provide
to us during the order process will be kept and used by us in accordance
with our Privacy Policy 
 
10.     GOVERNING LAW
 

10.1   This agreement is governed by English law unless you live in
Scotland in which case it will be governed by Scots law. Each of us agrees
to bring legal actions relating to these Terms of Sale only in a UK court.
 
11.       COMPLAINTS PROCEDURE
 
11.1     We aim to always provide you with a high level of customer service
but, if you are not satisfied, please contact us at the address above. When
dealing with your complaint, we will follow our complaint handling
procedures; a summary of these procedures is available here or on
request.
 
11.2     Any complaint verbal or written, including electronically, will be
referred to our complaint’s manager at the earliest opportunity or to a
member of the senior management if the complaints manager is
unavailable.

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